Training & optimisation
Extra training on many written requests paired with good answers, which turns a text-continuing base model into one that follows orders.
Formal
A form of fine-tuning in which a language model that has finished pretraining is trained on sets of instructions and example responses, so that it answers a request instead of merely continuing the text it was given.
In plain English
Like a well-read new employee who knows a lot but must be shown, through many worked examples, how the office expects a request to be handled.
In practice
A customer-service lead at a Danish online shop tests an open model with “Write a polite reply refusing the refund”; the base version just adds more customer complaints, while the version that has had instruction tuning writes the reply.
Why it matters
It is what makes a raw model usable as an assistant, and the example answers chosen here shape its tone, its refusals and much of its safety.